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How can we help you?

Know Before You Apply
Know Before You Go
Fundraising

Frequently Asked Questions

How Often Can I Apply?
How Long Will My Application Take?
How Will I Hear From You?
Can I Pre-Select a Date For My Magical Day Out?
Can I Change My Attraction Choice?
How Long Are Tickets Valid?
How Do We Use Your Data?

The Merlin’s Magic Wand Children’s Charity (“Merlin’s Magic Wand”) is a registered charity. Our charity registration number is 1124081 and we are registered at Arbor Building, 16th Floor, 255 Blackfriars Road, London, SE1 9AX. Merlin’s Magic Wand Trustees Limited is incorporated in England and Wales with registered number 06511344. Although the mission of the charity is an extension of the beliefs and values of Merlin Entertainments, the charity is independent of Merlin Entertainments and is regulated by the Charity Commission. Find out more about what it means to be a registered charity on the Charity Commission website.